Passion

Our engine is our people. Our manufacturing plant employees people who are proud to make a difference. Our shop floor is full of second-generation local workers proud of who they are and where they come from. Skills can be taught, inherent work attitudes and passion cannot. Our skilled team stay with us so stability and consistency are assured throughout the whole value chain. GRP manufacturing of world-class quality, delivered by a West Midlands passion for engineering and manufacturing. Team commitment to quality and excellence cascades from the top down. Our founders’ zeal and dedication to customer needs defines why we are proven and trusted.

“We are so passionate about what we do and we always deliver on promises. A strong reputation is gained and earnt. I believe we have achieved this through an ethical and consistent approach – delivered with personality and warmth. We are not cold. Yes, we focus on producing an unequivocal hygiene factor however this needs to be balanced with friendliness and compassion.

We are not perfect, we admit that. Our service provision can be trusted but when issues do arise they are always resolved. I take full responsibility and always feel genuinely upset if things are not 100% right. Let’s be clear, business ethos starts at the top and my family values continue to flow through the business so customers receive a better level of service.

This sensitivity is a strength, amplified by a workforce rich with personal experience of disability. Our people are unique, they are all personalities who believe an assisted bath is not just a means-to-an-end. It is a solution that enhances life.”

Gordon Farmiloe, Founder and Owner

“Characteristically we are perfectionists. We want our products to be the best they can be which energises our passion to achieve ultimate performance for customers. Redefining performance is a goal realised through free thinking and the confidence to challenge convention. The Group strives for remarkable manufacturing efficiencies, streamlined engineering and innovation – resulting in care provision of the utmost degree.

We are strategic thinkers who temper commercialism with compassion so that vulnerable bathers receive the experience they deserve. From the very beginning brothers with open-minded attitudes have recognised and realised new bathing concepts that enhance life. Belief in our products has never wavered ensuring step-change innovations that have enhanced lives over three decades. This commitment continues into the future as care beyond convention will always be our mission.”

Malcolm Farmiloe, Founder and Group Director

Our engine is our people. Our manufacturing plant employees people who are proud to make a difference. Our shop floor is full of second-generation local workers proud of who they are and where they come from. Skills can be taught, inherent work attitudes and passion cannot. Our skilled team stay with us so stability and consistency are assured throughout the whole value chain. GRP manufacturing of world-class quality, delivered by a West Midlands passion for engineering and manufacturing. Team commitment to quality and excellence cascades from the top down. Our founders’ zeal and dedication to customer needs defines why we are proven and trusted.

“We are so passionate about what we do and we always deliver on promises. A strong reputation is gained and earnt. I believe we have achieved this through an ethical and consistent approach – delivered with personality and warmth. We are not cold. Yes, we focus on producing an unequivocal hygiene factor however this needs to be balanced with friendliness and compassion.

We are not perfect, we admit that. Our service provision can be trusted but when issues do arise they are always resolved. I take full responsibility and always feel genuinely upset if things are not 100% right. Let’s be clear, business ethos starts at the top and my family values continue to flow through the business so customers receive a better level of service.

This sensitivity is a strength, amplified by a workforce rich with personal experience of disability. Our people are unique, they are all personalities who believe an assisted bath is not just a means-to-an-end. It is a solution that enhances life.”

Gordon Farmiloe, Founder and Owner

“Characteristically we are perfectionists. We want our products to be the best they can be which energises our passion to achieve ultimate performance for customers. Redefining performance is a goal realised through free thinking and the confidence to challenge convention. The Group strives for remarkable manufacturing efficiencies, streamlined engineering and innovation – resulting in care provision of the utmost degree.

We are strategic thinkers who temper commercialism with compassion so that vulnerable bathers receive the experience they deserve. From the very beginning brothers with open-minded attitudes have recognised and realised new bathing concepts that enhance life. Belief in our products has never wavered ensuring step-change innovations that have enhanced lives over three decades. This commitment continues into the future as care beyond convention will always be our mission.”

Malcolm Farmiloe, Founder and Group Director

BioCote
Care England Supplier Member
30 Years of Expertise
WRAS
Made in the UK
RIBA